WestPro Vacations > Privacy Policy

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PRIVACY POLICY
Overview
:
WestPro Vacations is committed to protecting any personal information that you may provide to us. In particular, we believe it is important for you to know how we treat information about you that we may receive from this Web site. To earn your trust and confidence, we strictly adhere to the Privacy Policy outlined below. We know you are cautious about how information is used and shared, and we appreciate your trust that we will do so respectfully and sensibly. We consistently emphasize the importance of our website visitors' security and privacy among our employees. The success of our business depends upon our ability to maintain the trust of our users. By visiting our website, you are accepting the practices described in this notice.

Information Collected:
In general, you can visit this website without telling us who you are or revealing any information about yourself. Our web servers collect the domain names, not the e-mail addresses, of visitors. In addition, there are portions of this website where we may need to collect personal information from you for a specific purpose, such as to provide you with certain information you request. The information collected from you may include but is not limited to your name, address, telephone, fax number, or e-mail address. WestPro Vacations does not sell, share, or rent our mailing list for marketing purposes.

Log Files: We use IP addresses to monitor our site and collect aggregate data for future use. The log files we collect include browser type, access date and time, pages viewed, and domain name. IP addresses and log files are anonymous and are not linked to any individual's personal information. We use this information to measure the use of our site and to improve the content of our site.

Surveys: Periodically, WestPro Vacations will survey our clients for purposes of improving the quality of our service and customer satisfaction. Client participation is completely voluntary.

Cookies: WestPro Vacations uses cookie technology on our website which may be used to monitor advertising campaigns or provide you with tailored information. Vendor-side cookies may be used to verify the login status of customers, and to track and measure the success of a particular marketing campaign. You may set your browser to notify you when you receive a cookie.

Ad Server Relationships:We do not partner with or have special relationships with ad server companies.

This website is not intended for persons under 16 years of age. We do not knowingly solicit or collect personal information from or about children, and we do not knowingly market our products or services to children.

Use of Collected Information:
Domain name information that we collect is not used to personally identify you and instead is aggregated to measure the number of visits, average time spent on the site, pages viewed, etc. We use this information to measure the use of our site and to improve the content of our site.
When other information is collected from you, such as your name and e-mail address, we use the personal information you provide only to respond to your inquiry or to process your request (such as to receive trip information or our eNewsletter).

We may share the personal information you provide with other companies we have contracted to provide services for us. These companies - our vendors - are contractually bound to use personal information we share with them only to perform the services we have hired them to provide. We do not share, sell, or lease personal information about you to any third-parties for their marketing use. We will release information about you if you direct us to do so, if we are required by law to do so, or in other legally limited circumstances (for example, to protect your account from fraud).

Email Campaigns:
WestPro Vacations delivers electronic marketing campaigns, newsletters, and product offerings via e-mail. E-mail is sent only to people who have consented to receive these mailings.

  • WestPro Vacations stores database lists of people who have requested to receive information. These lists may contain e-mail addresses, street addresses, contact information, and other relevant information. These lists are never sold to third-parties. Confidentiality of this contact list is a top priority.
  • WestPro Vacations tracks a recipient's ability to support HTML e-mail in their e-mail client, as well as whether an HTML e-mail message has been opened or previewed. This capability is used only to deliver the best content to the recipient, and the recipient always has control to change their profile by contacting us at contact@westprovacations.com .
  • WestPro Vacations does not sell, share, or rent our mailing list for marketing purposes. We may share the personal information you provide with other companies we have hired to provide services for us (such as sending or monitoring eNewsletters). These companies - our vendors - are contractually bound to use personal information we share with them only to perform the services we have hired them to provide.

Opt-Out Choice:
All e-mail sent by WestPro Vacations will contain clear and concise instructions (such as clicking on the link at the bottom of an e-mail) for how to opt-out of receiving future communications. You can also opt-out by emailing us with a request to opt-out at contact@westprovacations.com.

Correct/Update:
Upon request, we provide site visitors with access to all information that we maintain about them. Visitors have the ability to correct their contact information or update their profiles by sending an e-mail to contact@westprovacations.com, calling us toll-free at 1(888) 465-WPro, 1(403) 246-6603 for international calls or sending your updates via postal mail to:

WestPro Vacations
Suite 202 - 1113 37 St. S.W.
Calgary, Alberta
T3C 1S5

Security of Collected Information:
We maintain strict safeguards to protect your personal information from unauthorized or inappropriate access. We restrict access to information about you to those WestPro Vacations workers who need to know the information to respond to your inquiry or request. Workers who misuse personal information are subject to disciplinary action.

Access to Collected Information:
You may review and update the information that you provide to us through this website by contacting us as described below.

Contacting Us:
If you have any questions about this privacy policy, please see contact us at contact@westprovacations.com. We welcome your questions and suggestions about our privacy policy.

Changes to This Policy:
Please check this privacy policy periodically to inform yourself of any changes. Although we reserve the right to modify or supplement this privacy policy, we will provide notice to you on this website of any major changes for at least 30 days following the change.

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